Your AI chatbot shipped last week. But did anyone test what happens when a customer asks for a refund in Spanish? Or when the AI hallucinates a discount code? Onyx catches what you missed.
AI generates fast. But speed without accuracy creates liability. Here are real failures Onyx is built to catch.
AI states things with authority even when the information is fabricated. It sounds right, so nobody double-checks.
AI chatbots create commitments your business never authorized. Discounts, guarantees, timelines — all hallucinated on the spot.
Without guardrails, AI generates medical advice, legal opinions, or financial recommendations it has no business giving.
Onyx works with whatever you are building. Here is how each category gets bulletproofed.
Same chatbot. Same customer question. The only difference is whether Onyx audited it first.
Onyx plugs into your existing workflow. No replatforming, no migration headaches.
Use any AI tool you want — ChatGPT, Claude, Cursor, custom models. Build your website, chatbot, agent, or tool however you normally would.
Onyx runs a structured audit across accuracy, tone, edge cases, hallucinations, safety boundaries, and brand alignment. Every issue gets flagged with context and a fix.
Onyx fixes what needs fixing and explains what changed. Nothing ships until the output actually meets your standard — not just "looks good enough."
No black box. Every audit follows a structured, repeatable process across six dimensions.
Every claim, stat, and policy reference gets cross-checked against your source material. Hallucinated facts get flagged immediately.
Onyx throws adversarial inputs at your AI — angry customers, nonsense requests, boundary conditions — to find where it breaks.
Tone, vocabulary, personality — Onyx checks that every output sounds like your brand, not like generic AI filler.
Medical, legal, financial — Onyx identifies when AI crosses into territory it should not and adds proper guardrails.
When AI should hand off to a human instead of guessing, Onyx makes sure that path exists and actually works.
Every finding comes with a plain-English explanation, the exact issue, and a recommended fix. No mystery scores.
Each "audit" covers one page, one chatbot flow, or one content piece — reviewed end-to-end across all six dimensions.
See exactly what Onyx finds in YOUR AI outputs. 30 minutes. No pitch.